Quality policy

The Chamber of Economy of Montenegro, its executives and employees, based on the established Quality Management System, formulated by international ISO 9000 standards, by engaging its overall potentials and meeting the expectations and requirements of the Chamber members, is dedicated to constantly improving its organization in the function of enhancement of business environment in Montenegro. This commitment is confirmed by the publicly considered, reviewed and by all the employees adopted

QUALITY POLICY

1. Quality represents a manner of work and behavior, knowledge and ability of each employee, systematically acquired and constantly improved, used for meeting needs, requirements and expectations of the Chamber members, partners and other interested parties. Dedication to beneficiaries is a preoccupation of all the employees.
2. We have chosen quality as a commitment, which cause changes in the approach, practice and the everyday work. Adjustment to constant changes, along with implementation of technological innovations and rational operations, represent an obligation of the executives and employees of the Chamber.
3. Quality enhancement, in accordance with the Quality Management System principles and requirements, is a task and responsibility of all employees and executives at all levels. Establishing the working environment, which supports and appreciates the team and personal engagement is a precondition for good relation towards both the quality and beneficiaries.
4. Establishing a system of mutually harmonized and related processes as well as performing business activities in a fast and efficient manner and in accordance with the beneficiaries’ needs, legal regulations and standards is a task of each employee.
5. Creating a climate of cooperation and confidence as well as development and fostering of mutually beneficial relations with the Chamber members, partners and interested parties is our permanent orientation and contents of our business activities.

This policy and the goals it implies are common for all the employees of the Chamber of Economy of Montenegro, while the Chamber will ensure their regular testing and practical implementation, with a constant improvement of the Quality Management System, in accordance with the requirements of ISO 9001:2015.

Podgorica, 23 June 2022

PRESIDENT
Dr Nina Drakić

SGS Certificate ISO 9001:2015